Return Policy

RETURN POLICY
Last updated January 01, 2016

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy. 
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 
RETURN PROCESS
To return an item, please email customer service at sales@genesisdisposablesusa.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
 
DisposableGowns.com, LLC
Attn: Returns
RMA#
2676 Southside Road  
Frankfort, NY 13340  
United States  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed and a store credit has been issued.
EXCEPTIONS     
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
     ●     A 10% restocking fee will be charged for all returns.          
     ●     Disposablegowns.com, LLC must be notified of short shipments within 24 hours of delivery. A copy of the packing slip and/or Bill of Lading must be signed as short and list what items are missing.   
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
1-888-436-3147 
sales@genesisdisposablesusa.com